Geothermal Heat Pump Service

Repair, Replacement, & Maintenance

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Servicing All Major Geothermal Heat Pump Brands

Repair

Don't deal with the inconvenience of a broken geothermal heat pump alone. We'll have it up and running in no time!

Installation

Is your geothermal heat pump delivering peak performance? Thinking about trying geothermal? We're here to assist!

Maintenance

Consistent maintenance for your geothermal heat pump can help avoid unexpected failures and maintain comfort year-round.

Need Emergency Geothermal Heat Pump Repair?

Geothermal Heat Pump Repair

What You Can Expect with Aire Serv of Sevierville

During a repair appointment for a geothermal heat pump on a commercial property, several steps and procedures are typically involved to diagnose and address the issue. Here’s what you can generally expect from Aire Serv during a repair appointment:

  1. Initial Inspection and Diagnosis:

    • Our first step is always to start by inspecting the system thoroughly. This includes checking the indoor components (such as the air handler and controls) and the outdoor components (such as the heat pump unit and ground loop).
    • We will need to know about any symptoms that have been noticed, such as strange noises, reduced heating or cooling capacity, or operational irregularities.
  2. Testing and Evaluation:

    • Our team will conduct various tests to diagnose the problem. This might involve checking electrical connections, refrigerant levels, airflow, and pressure within the system.
    • Diagnostic tools such as pressure gauges, thermometers, and possibly electronic diagnostic equipment will be used to pinpoint the issue.
  3. Repair or Replacement:

    • Once the problem is identified, we will discuss the necessary repairs or replacements. This could range from fixing electrical wiring, replacing faulty components (such as a compressor or a valve), or repairing leaks in the refrigerant lines.
  4. System Testing:

    • After making repairs or replacements, our service professional will test the system to ensure that it is functioning correctly. This involves running the system through its heating and cooling cycles to verify the issue has been resolved and everything is operating efficiently.

During the repair appointment, our team members will always be happy to answer any questions about the issue and help you understand the cause of the problem. We are also happy to schedule any residential geothermal heat pump repairs you may need. If your geothermal heat pump is in need of repair, give us a call today!

Common Geothermal Heat Pump Problems

Geothermal heat pumps can experience various issues, and troubleshooting them often requires system knowledge. Here are some common problems with geothermal heat pumps and solutions you can try before calling:

Refrigerant
Leaks

Just like traditional HVAC systems, geothermal heat pumps can develop leaks in their refrigerant lines. Low refrigerant levels can lead to reduced heating or cooling efficiency.

Electrical
Issues

Problems with electrical components such as capacitors, relays, or wiring can cause the heat pump to malfunction or fail to operate properly.

Sensor
Problems

Faulty sensors can inaccurately detect temperatures or pressures, leading to improper operation of the heat pump.

Water Flow
Issues

Issues with the water flow through the ground loop (either open or closed loop) can impact the heat transfer efficiency of the system, affecting its heating or cooling capacity.

Compressor
Malfunctions

The compressor is a critical component that can fail due to electrical issues, mechanical wear, or overheating, leading to reduced efficiency or complete system failure.

Thermostat
Problems

Incorrect readings or malfunctioning thermostats can prevent the heat pump from operating at the desired temperature settings.

Pump
Failures

Issues with the circulation pumps (used to move water through the ground loop) can disrupt the heat transfer process and affect system performance.

System
Sizing Issues

If the geothermal heat pump system is improperly sized for the heating and cooling demands of the property, it may struggle to maintain comfortable temperatures efficiently.

If you encounter any of the above issues with your commercial geothermal heat pump, give us a call for a thorough inspection and repair. We are available any time in the event of a geothermal heating or cooling emergency.

Ready to Get Started?

Geothermal Heat Pump Installation

Upgrade Your Business HVAC System

Installing a geothermal heat pump system involves several key steps, which generally include:

  1. Site Assessment and Design:

    • Site Visit: Our team will visit your property to assess the site’s suitability for a geothermal system. Factors such as soil type, available space, and local climate are considered.
    • System Design: Based on the assessment, we will design a geothermal heat pump system tailored to your property’s heating and cooling needs. This includes determining the size of the system, the configuration of the ground loop (horizontal, vertical, or pond/lake), and the placement of components.
  2. Permitting and Approvals:

    • Before installation begins, we will obtain any necessary permits and approvals from local authorities. This ensures compliance with building codes and regulations.
  3. Ground Loop Installation:

    • Excavation: If a horizontal ground loop is chosen, trenches are dug horizontally in the yard. For a vertical loop, boreholes are drilled vertically into the ground.
    • Pipe Installation: High-density polyethylene (HDPE) pipes are placed in the trenches or boreholes. These pipes circulate a heat transfer fluid (typically a water and antifreeze solution) between the ground and the heat pump.
  4. Heat Pump Installation:

    • Indoor Unit: The indoor components of the geothermal heat pump system are installed inside your workspace. This includes the heat pump unit itself, which is typically located in a utility room or basement.
    • Ductwork and Distribution: Ductwork is installed to distribute heated or cooled air throughout the building. Alternatively, some geothermal systems use a hydronic (water-based) distribution system.
  5. Connecting the Components:

    • The pipes from the ground loop are connected to the heat pump unit indoors. This allows the transfer of heat between the ground loop and the heat pump.
  6. System Testing and Commissioning:

    • Once installed, the entire system is tested to ensure proper operation and efficiency. This includes checking the connections, verifying the flow of the heat transfer fluid, and adjusting settings as needed.
  7. Startup and Training:

    • Our professional will start up the system and provide instructions on how to operate and maintain it. We will also offer training on adjusting thermostat settings and monitoring system performance.
  8. Final Inspection and Documentation:

    • A final inspection will be conducted to verify that the installation meets all code requirements and manufacturer specifications. We will also provide documentation, including warranty information and maintenance guidelines.

Throughout the installation process, it’s essential to work with qualified professionals, like Aire Serv, who have experience with geothermal heat pump systems. Proper installation is crucial for the efficiency, longevity, and performance of your geothermal heating and cooling system.

Geothermal Heat Pump Maintenance

The average lifespan of a heat pump is 20 to 25 years, but with proper care, they can last even longer! We recommend scheduling a tune-up for your geothermal system before every major seasonal change to ensure it’ll continue working perfectly when the temperatures drastically rise and fall.

What to Expect at a Maintenance Appointment

When Aire Serv of Sevierville shows up for a geothermal heat pump maintenance appointment, you can expect much of the same as mentioned in the repair section above. We check every component, test unit functionality, and ensure everything is doing what it needs to do. We will also take steps such as: 

  • Lubricate moving parts
  • Tighten belts
  • Test safety controls
  • Examine the entire system for potential failures
  • Clean debris around the unit

Even if your system seems to be functioning fine, we recommend scheduling a tune-up twice a year to ensure it stays that way. Regular maintenance is the best way to prevent breakdowns and extend the life of your system.

The Aire Serv Advantage Plan

Members of the Aire Serv Advantage Plan can enjoy discounted prices, priority scheduling, and two maintenance visits a year. When your maintenance plan is on auto-pilot, you never need to worry about when it’s time for your next check-up. We’ll send you maintenance reminders, save you money with discounted repairs, and provide you with peace of mind. 

Types of Geothermal Heat Pumps We Service

– Horizontal Closed Loop Ground Source Systems
– Vertical Closed Loop Ground Source Systems
– Closed Loop Water Source Systems
– Open Loop Ground Source Systems
– Direct Exchange (DX) Systems
– Hybrid Systems

Look For Our Service Sticker

Our service sticker will let you know the last time we were there to give your system a tune-up. Don’t see a sticker? Don’t worry! Give us a call and we’ll check our records for your last maintenance appointment with us.

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